Return form Happy Lona
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Processing Time

The time for preparing your order for shipping is 1-5 business days.

Estimated Shipping Times (Standard Shipping)

  • The Netherlands: 1-2 business days
  • Europe: 3-7 business days
  • North America: 12-16 business days
  • Australia, New Zealand and Oceania: 8-12 business days
  • Asia Pacific: 8-12 business days
  • Latin America and the Caribbean: 2-3 weeks
  • North Africa and the Middle East: 2-3 weeks

Please note these are shipping estimates. These estimated shipping estimates are stated by PostNL (Dutch Postal Service). In some cases it can take twice the estimate.


Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. Happy Lona is not responsible for delays due to customs.


Return Conditions

  • Items purchased through this website may be exchanged within 14 days of receipt of your parcel.
  • The full purchase amount is immediately refunded after receipt and goods have been accepted and received.
  • The costs of the return are for your own account. (Law for distance selling)
  • All items returned must be in their original unused condition, in the original packaging, with a completed return form. The return form can be downloaded via the link above!

If you have questions or comments about our products, please contact us by email: